Payments
I accept payments from all major credit cards, via Paypal or direct bank credit.
Local taxes and duties are the responsibility of the purchaser.

Shipment

International Postage - Items will be sent certified International mail with track and trace
Insurance and/or Express Delivery can be arranged at buyers expense.
All products are sent pre-paid via agreed-upon mail service.
Returns are the responsibility of the purchaser.

Guarantee

I am proud of the quality of my work, so I am happy to provide a full refund, no questions asked return policy.
If upon receiving your order you are not 100% happy with your carving for any reason at all, I will provide a full refund of the purchase price(excluding shipment)on return of the carving in it´s original condition within 30 days.

Damaged Goods

Purchaser must contact us immediately upon receipt of damaged goods, by phone oremail. The damaged item must be returned at purchasers expense, within 7 days of receiving it.
Original packaging must also be returned as I cannot claim against my insurance without it. I will replace the item, purchaser to pay for shipping of replacement article.
Placing an order for goods from "BoneArt Rieke Berg" indicates full acceptance of all terms listed above.